Klynke GDPR Privacy Policy


Klynke is part of Forritun & Stjórnun ehf with our affiliates and subsidiaries (collectively, “Klynke”, “us”, “our”, “we” or “Company”). This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Our Company collects data through three main sites:

- Klynke App

All the user data is stored on the tenants own Microsoft 365 environment. No data is ever moved away from the tenants own controlled environment. Klynke App needs user permission to modify this data on behalf of the user through Microsoft Graph. The only user data we collect is unidentifiable internet web traffic logs.

- Klynke.com

This is the marketing webpage for Klynke. Here we monitor unidentifiable internet web traffic logs and Google Analytics tracking for marketing purposes.

- Klynke subscription portal

This is the only place where we store actual user information on our own servers hosted in Azure cloud. This is for customer subscription registrations via the Microsoft Appsource connection, so only administrators that purchase the solution will need to access this page.
  • Personal identification information (Name, email address, phone number, etc.)
  • Subscription purchase information
  • Subscription history

How do we collect your data?

- Klynke App

All the user data is stored on the tenants own Microsoft 365 environment through Klynke on behalf of the user through Microsoft Graph. The unidentifiable internet web traffic logs are stored in the Azure cloud service hosting the web app.

- Klynke.com

Internet web traffic logs and Google Analytics tracking data is collected for marketing purposes.

- Klynke subscription portal

When the customer purchases a subscription the customer submits information about subscription type, contact info etc.

Our Company may also receive your data indirectly from the following sources:

  • Microsoft Partner Center

How will we use your data?

- Klynke App

Analyze anonymous traffic logs to identify errors and performance of the Klynke App

- Klynke.com

Gain insight into our marketing web traffic.

- Klynke subscription portal

Our Company collects your data so that we can:

  • Process your order and manage your account and subscription.
  • Email you with special offers on other products and services we think you might like.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

  • Microsoft

Payment data is processed by Micosoft.

How do we store your data?

- Klynke App

The customer data is stored on the customers own Microsoft 365 tenant environment.

- Klynke.com

Our Company securely stores your data in the secured Azure Cloud.

- Klynke subscription portal

Our Company securely stores your data in the secured Azure Cloud.

Our Company will keep your subscription data permanently. If you request it, we can remove this data.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, contact us at support@klynke.com

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email support@klynke.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, mainly:

  • Keeping you signed in

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Log in - Our Company uses cookies to keep you logged in.
  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what Team or Project you previously had selected.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9. October 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at support@klynke.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner

If you have any complaints about this Privacy Policy or are unsatisfied with any response we provided, you may contact the supervisory authority in Iceland:

The Icelandic Data Protection Authority

Rauðarárstígur 10, 105 Reykjavík Iceland

Tel. +354-510-9600

e-mail: postur@personuvernd.is

Additionally, contact details for data protection authorities in the EEA, Switzerland and certain non-European countries are available here.