FAQ Frequently Asked Questions
1. General Questions
What is Klynke?
Klynke is a time‑tracking and lightweight project‑management solution built for Microsoft 365. It works directly inside Microsoft Teams, Outlook, and the Microsoft 365 Copilot client, allowing teams to log time, manage tasks, and view project progress without switching tools. All data stays within your Microsoft 365 environment.
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Who can use Klynke?
Klynke is designed for organizations of all sizes, including professional services, project‑driven teams, and distributed or hybrid workplaces using Microsoft 365.
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Is Klynke suitable for remote or hybrid teams?
Yes. Klynke works across web, desktop, and mobile, supporting in‑office, remote, hybrid, and distributed teams.
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Can I try Klynke before subscribing?
Yes. Every signup includes a fully featured 30‑day free trial with access to all features and integrations.
During signup you can choose:
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Recurring - your subscription continues automatically at $2.49 per user/month after the trial.
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Trial Only - your access ends automatically after 30 days with no obligations.
Microsoft may require a credit card for verification, but no charges occur during the trial.
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Requirements
To use Klynke, you need:
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A Microsoft 365 work account
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An active Klynke subscription or a 30‑day free trial for full functionality
Klynke works in Microsoft Teams, Outlook, the Microsoft 365 Copilot client, and the Klynke web app.
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2. Installation & Integrations
How do I install Klynke?
You can install Klynke through several Microsoft‑approved entry points:
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Microsoft AppSource/Marketplace: Select Get It Now and follow the guided installation steps.
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Klynke’s website: Start from www.klynke.com to connect directly to the Microsoft Marketplace listing.
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Microsoft Teams: Search for Klynke in the Teams app store and add it to your tenant.
All installation paths use your existing Microsoft 365 identity and follow the same secure setup process.
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Does Klynke integrate with Microsoft Teams?
Yes. Klynke integrates natively with Microsoft Teams, enabling time tracking, task management, and reporting without leaving Teams.
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Does Klynke integrate with Outlook and M365 Copilot?
Yes. You can:
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Convert Outlook calendar events into time entries
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Log time directly inside Outlook
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Use Klynke inside the Microsoft 365 Copilot client
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Access the same secure experience across all Microsoft 365 apps
Does Klynke integrate with other Microsoft 365 apps?
Klynke works alongside SharePoint, Planner, and other Microsoft 365 services as part of your existing tenant environment.
3. Time Tracking & Project Management
Can I track time directly within Teams, Outlook, and Copilot?
Yes. Klynke is built to let you log time where work already happens - inside Teams, Outlook, and the M365 Copilot client.
How do I log time in Klynke?
You can log time:
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In Microsoft Teams
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In Outlook
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In the M365 Copilot client
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In the Klynke web app
Can I track multiple projects at once?
Yes. Klynke supports logging hours across multiple projects and task types.
Does Klynke support billable and non‑billable hours?
Yes. Klynke supports both, making it suitable for client billing, internal reporting, and project planning.
Can I assign tasks to team members?
Yes. You can assign tasks, set deadlines, and monitor progress across teams and projects.
Does Klynke help with workload visibility?
Yes. Managers can view workload, capacity, and project progress at a glance to support planning and decision‑making.
4. Reporting & Insights
What reporting features does Klynke offer?
Klynke provides:
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Overview of work across teams and projects
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Analysis by project, team member, billing code, or task type
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Estimated vs. actual time comparisons
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Export to Excel for billing and reporting
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Real‑time insights to support planning and alignment
5. Pricing & Billing
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How much does Klynke cost?
Klynke uses simple per‑user monthly pricing at $2.49 per user per month. All plans include Teams, Outlook, Web, and M365 Copilot integrations.
Every signup begins with a fully featured 30‑day free trial. During signup you can choose:
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Recurring: your subscription continues automatically after the trial
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Trial Only: access ends automatically with no obligations
Klynke uses simple per‑user monthly pricing. All plans include Teams, Outlook, Web, and M365 Copilot integrations.
What happens after the 30‑day free trial?
During signup, you choose how your subscription behaves after the trial:
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Recurring: your subscription continues automatically at $2.49 per user/month.
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Trial Only: your access ends automatically after 30 days with no charges and no obligations.
You can add or remove users at any time, and your billing will adjust automatically based on the number of active users. You can also cancel your subscription at any time without penalties or long‑term commitments.
All billing, user management, and subscription handling are processed securely through Microsoft Commerce in your Microsoft 365 Admin Center.
Does billing adjust if my team size changes?
Yes. Billing updates automatically based on the number of active users.
Do I need a contract?
No. Klynke is month‑to‑month and can be cancelled anytime through your Microsoft Admin Center.
6. Security & Compliance
Is Klynke secure?
Yes. Klynke follows Microsoft’s security standards and uses Microsoft 365 infrastructure for data storage and authentication.
Where is my data stored?
All data remains within your organization’s Microsoft 365 / Azure / SharePoint environment. Klynke does not use external servers or third‑party storage.
How does authentication work?
Klynke uses Microsoft Entra ID (Azure AD) with Single Sign‑On. No additional login is required.
Does Klynke share or sell my data?
No. Klynke does not store, share, or sell your data. All processing occurs within your Microsoft 365 tenant.
7. Benefits of Using Klynke in Microsoft 365
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Log time directly inside Teams, Outlook, and M365 Copilot
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Reduce administrative overhead and eliminate manual timesheets
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View project progress and team workload at a glance
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Export reports for billing or analysis
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Improve visibility and planning across teams and projects
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Adopt quickly with a familiar Microsoft 365 interface
8. Support
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How can I get support?
You can reach Klynke support via:
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Email: support@klynke.com
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The Klynke Support Center
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Documentation, guides, and onboarding resources on the website
9. What Customers Tell Us
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Many teams tell us that Klynke has replaced their manual spreadsheets and made time tracking significantly faster. They appreciate how naturally it fits into Microsoft 365, how easy it is to set up, and how smoothly it integrates with their billing and reporting processes. Managers highlight the improved visibility into billable and non‑billable work, while contractors and employees value the flexibility to log hours from anywhere. Overall, customers describe Klynke as a simple, reliable way to stay organized and keep projects on track.
Quick Summary
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30‑day free trial included for all new signups
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Choose Recurring or Trial Only during signup
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Add or remove users at any time; billing adjusts automatically
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Cancel anytime with no obligations or long‑term commitments
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Billing and subscription management handled through Microsoft Commerce
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Works in Teams, Outlook, Web, and the Microsoft 365 Copilot client
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Uses your existing Microsoft 365 work account - no extra login
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All data stays inside your Microsoft 365 tenant
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No external servers, no hidden costs
