FAQ Frequently Asked Questions
Got Questions? We've Got Answers!
How Klynke Works – At a Glance
Welcome to Klynke Time Management! This FAQ will help you understand the key features and get the most out of your experience. If you have any questions, we're here to help, see Contact.
Klynke Time Management is designed to simplify time tracking within Microsoft 365, from small tasks to full projects, all in the tools your team already knows and trusts.
Klynke syncs seamlessly with familiar Microsoft apps like Teams, Outlook, Planner, SharePoint, and Excel, keeping everything connected and up to date.
For Who?
Built for professionals, managers, and teams in small to mid-sized organizations.
Log time, track progress, and generate reports with powerful filters, all without leaving your workflow.
Across Time Zones
Klynke supports distributed teams across time zones and regions, where coordination matters and simplicity is essential.
Secure
Our goal is simple: to deliver a time tracking solution you can trust, built on a foundation of compliance, data protection, and transparency.
No data duplication. No storage outside your environment. Klynke never transfers or stores your data.
How do I start my free trial?
Start your 30-day free trial and enjoy full access to all features:
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Sign up and specify your team size. Klynke supports individual users as well as teams of any size.
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Access all Klynke features for 30 days, completely free.
Ready to explore Klynke? Start Your Free Trial
Does my free trial have limited features?
No. Your 30-day free trial provides full access to all Klynke features.
Using Klynke
How do I track time in Klynke?
Learn the basics with our Quick Guide, which will help you master time tracking in just a few simple steps.
Can multiple users track time on the same project?
Yes, multiple users can track time on the same project.
How do I export my time data for reporting?
Exporting your tracked time data to Excel is simple. Navigate to the Timesheet tab and apply customizable filters to tailor the data to your needs. This gives you a clear overview of your working hours. Once you're ready, click Export to Excel to generate your report.
Billing & Subscription
How does billing work?
Billing is based on your team size and is calculated monthly based on the number of active users. You can manage and adjust your subscription via your Microsoft account.
What payment methods are accepted?
Microsoft accepts the following payment methods:
✔ MasterCard
✔ Visa
✔ American Express
Note: Additional payment options may be available. All billing is managed through Microsoft, and credit card information is required for identity verification and to support post-trial billing.
What happens at the end of my free trial?
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If you chose recurring billing, your account will transition automatically to a paid subscription at the end of the trial.
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If you chose a trial-only experience no action is needed. Your access will automatically end after 30 days.
Rest assured, Klynke does not retain customer data after the trial ends.
How do I cancel my trial or subscription?
Canceling your trial or subscription is easy:
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Log in to your Office.com account.
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Go to Admin → Billing.
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Under Your Products, find Klynke Time Management and follow the steps to cancel.
Note: Only the billing owner can cancel a paid plan.
Do I need to sign a contract?
No, Klynke is month-to-month with no long-term contract. You can cancel anytime.
Security & Privacy
Is my data secure?
Yes, Klynke operates securely within the Microsoft Azure cloud environment, using industry-standard security practices to protect your data. We do not transfer or store any customer data outside their Microsoft 365 environment. All data remains under the customer’s control and is managed according to their own security and compliance policies.
Does Klynke share my data?
No, Klynke does not store, share or sell your data. Our customers enjoy world-class security and compliance by default.
General Questions
Who is Klynke for?
Klynke is perfect for:
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Small and medium-sized businesses looking for efficient time tracking.
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Freelancers and independent contractors who need to accurately track billable hours, manage multiple projects, and create detailed reports for clients.
How do I contact customer support?
You can contact customer support by visiting our Contact Us page. We are here to help every step of the way.